Usability Tester

Usability Tester

Role Type: Contractor

Location: Remote

Time Commitment: 5-10 hours/week, short-term project

What You'll Do

1. Read short questions and answers on government services.
2. Tell us where you felt confused, lost, or stuck, in your own words.
3. Say what was easy to follow and what was not.
4. Suggest simple changes that would make something clearer.

Who We're Looking For

1. Adults who do everyday tasks on a phone or the web, even basic ones
2. Patient with step-by-step reading
3. Honest, specific feedback
4. US-based

Nice to Have

1. Living in a rural or smaller community. We want a mix of regions.
2. Past experience giving feedback or testing products or services