Valet Attendant

Everpark Job Description
Valet Attendant (VA Hospital) – West Los Angeles VA Medical Center (WLA)
Hourly Rate: $22.67/hour (non-exempt)
Location: West Los Angeles VA Medical Center, 11301 Wilshire Boulevard, Los Angeles, CA
90073
Company: Everpark (on-site hospital parking/guest services)
Position Summary
The Valet Attendant supports safe, respectful, and efficient arrival/departure experiences for
Veterans, families, visitors, and staff at the West Los Angeles VA Medical Center. This role
includes greeting guests, assisting with safe vehicle loading/unloading, supporting guests with
mobility devices (including wheelchairs), coordinating with valet/parking staff, and maintaining
compliance with VA safety, privacy, and on-site contractor requirements.
This is a service-focused role in a healthcare environment. Professionalism, safety awareness,
and respectful communication with Veterans (including those with disabilities) are essential.
Essential Duties and Responsibilities
Guest Service & Communication
Greet and assist Veterans, patients, visitors, and staff with a calm, courteous, and
professional approach.
Provide clear directions regarding valet procedures, pick-up locations, and traffic flow.
Maintain respectful, trauma-informed, and disability-aware customer service in a medical
setting.

Mobility Assistance & Physical Support (Key Function)
Assist guests in and out of vehicles when requested/appropriate, using safe body
mechanics and respecting personal boundaries.
Help load/unload mobility devices such as wheelchairs, walkers, and canes.
Coordinate support when a guest requires additional assistance to ensure safety.

Operational Support
Move quickly between valet zones, entrances, and staging areas to support guest flow.
Coordinate with valets and supervisors to stage vehicles and support efficient retrieval.
Report hazards, near-misses, accidents, and safety concerns immediately to supervision
per site rules.

Safety & Site Compliance
Follow posted speed limits, pedestrian right-of-way requirements, and all facility
traffic/pedestrian safety procedures.
Maintain clean, organized, and safe staging areas (cones/signage as assigned).
Follow VA facility rules while on government property (including identification/badge
requirements where applicable).

Privacy & Professional Conduct
Maintain confidentiality in a healthcare environment (do not discuss patient information;
avoid unnecessary exposure to sensitive conversations).

Complete required VA privacy training as assigned based on job access and duties.