Veteran Support & Outreach Manager

Position: Veteran Support & Outreach Manager

Status: Full-Time, Exempt

Reports to: Health Program Manager
Location: Hybrid – San Diego, CA or Virginia Beach, VA

About the Navy SEAL Foundation
The Navy SEAL Foundation (NSF) is a 501(c)(3) nonprofit that provides a comprehensive range of programs for the Naval Special Warfare (NSW) community and its families, grounded in strength, resilience, and service.

Position Summary
The Veteran Support & Outreach Manager serves as a trusted point of contact for SEAL and SWCC veterans, transitioning service members, and their families. The Manager assesses each member's needs and connects them with NSF programs and partner resources.
The Manager also helps shape the future of NSF's veteran programs by identifying unmet needs, developing new initiatives, and building partnerships across the veteran community.

Essential Duties and Responsibilities
Member Support
▪ Serve as the primary point of contact for veterans and transitioning service members, conducting intakes and needs assessments.
▪ Coordinate referrals across NSW, NSF, the VA, and partner organizations, including career transition, brain health, mental health, and substance use treatment resources.
▪ Connect members with qualified behavioral health providers and direct crisis situations to designated crisis response providers.
▪ Follow up to confirm participation and monitor progress.
Program Management
▪ Approve or deny benevolence requests per NSF guidelines, and manage related purchases, expense coding, and monthly reconciliation.

▪ Coordinate participation in the Warrior Fitness Program with the Health Program team.
▪ Support the planning and execution of NSF's Frogman, SWCC, and WFP Reconnect events nationwide.
▪ Design, launch, and evaluate new programs that strengthen the well-being and resilience of SEAL and SWCC veterans and their families.
▪ Conduct site visits to treatment facilities and partner organizations.
Outreach and Partnerships
▪ Build trusted relationships across the NSW community and represent NSF at NSW functions, regional events, and transition workshops.
▪ Develop partnerships with veteran-serving organizations and community resources to expand NSF's resource network.
▪ Collaborate with the Development and Communications teams to share program impact, and participate in donor meetings as needed.
▪ Stay current on legislation, policy, and VA benefits affecting NSW veterans.
Reporting and Administration
▪ Maintain accurate, confidential member records.
▪ Track program participation and outcomes to inform planning.
▪ Prepare board and grant reports, and contribute to funding applications.

▪ Support NSF events, special projects, and other duties as assigned.

Qualifications
Required
▪ Prior military service or experience as a military family member.
▪ Bachelor's degree or equivalent professional experience.
▪ Strong understanding of Special Operations culture and the challenges facing NSW service members, veterans, and their families.
▪ Demonstrated experience in case management and in developing, launching, and evaluating programs.
▪ Excellent written, verbal, and interpersonal communication skills, with the ability to engage people at all levels.
▪ Strong organizational skills and sound judgment, with the ability to manage multiple priorities both independently and as part of a team.
▪ Proficiency in Microsoft Office, Google Workspace, and Salesforce.
▪ A demonstrated commitment to NSF's mission.
Preferred
▪ Navy SEAL or SWCC veteran.
▪ Experience in transition assistance.

Work Environment
▪ Hybrid schedule, with three in-office days per week in San Diego or Virginia Beach.
▪ Regular evening and weekend availability for events and member needs.
▪ Travel up to 30%, domestic and international.