Vice President, Food Service

About High’s

Proudly local ... uniquely High’s. For nearly a century, High’s has served Maryland communities with quality, convenience, and exceptional customer service. Our food program is built on unique local recipes and our heritage ice cream, and it is a big part of what makes High’s different. High’s continues to grow in new markets while staying true to the local heritage that sets us apart.

The Opportunity

We’re looking for a Vice President of Food Service to set the strategy and lead the performance of our food service business across all regions. You’ll own our food program portfolio, margin, and capital plan, shape the food offering as we continue to grow in new markets, and build on our local heritage while growing it. Reporting to Sr. VP Retail, you’ll lead the food service team and partner closely with Retail Marketing and Category Management.

What You’ll Do

• Create and implement a multi-year food service strategy aligned with our growth plans.
• Own food service sales, gross margin, and food cost; set targets and drive measurable improvement.
• Evaluate new markets, new locations and decide the right food program for each.
• Build capital investment business cases for equipment, kitchen builds, remodels, and conversions.
• Use sales, margin, waste, and customer data to identify trends and decide which programs to launch, scale, fix, or retire.
• Partner with Retail Marketing and Category Management on menus, promotions, pricing, and vendor strategy.
• Drive consistent execution of food programs across all stores and grow same-store food service sales.
• Lead and develop the food service leadership team, and partner with Retail Operations and HR on food service training for store teams.
• Ensure food safety and regulatory compliance in every jurisdiction where we operate.
• Present food service performance, expansion plans, and recommendations to senior leadership.