VP, Channel Strategy & Customer Leadership

Job Summary
We're looking for a Vice President, Channel Strategy & Customer Leadership to lead the Engine Component Repair Services (ECRS) commercial channel organization and define an integrated customer and channel strategy across Commercial Aero, Military, Power, Coatings, and other designated markets.
This executive role will set channel priorities, align customer requirements with commercial and operational capabilities, and lead Channel Owners, Technical Sales, Customer Service, and Contracts & Renewals. The VP will partner across Business Development and ECRS functions to drive profitable, executable growth.
Work That Matters
At Chromalloy, your work directly supports aviation safety and reliability. Our teams repair and manufacture critical aerospace components used across the global aviation industry. In this role, you'll shape how ECRS serves customers, prioritizes growth opportunities, and aligns the organization around clear commercial and execution priorities.

Location: US Remote
Travel: Up to 75%

What You’ll Be Doing

• Develop and lead the multi-year ECRS channel strategy and annual growth priorities across designated markets.
• Lead and align Channel Owners, Technical Sales, Customer Service, Contracts & Renewals, and designated channel resources.
• Set target-market, strategic-account, customer-retention, market-position, and growth objectives.
• Prioritize customers, pursuits, platforms, and opportunities based on strategic and economic value.
• Translate customer requirements, market trends, competitive dynamics, and business performance into coordinated priorities.
• Connect customer demand and opportunity priorities to pricing, capabilities, investment, planning, capacity, and execution.
• Ensure commitments reflect technical feasibility, operational capacity, financial requirements, contractual obligations, and enterprise risk.
• Own the consolidated view of channel growth, customer health, opportunity portfolio, risks, decisions, and priorities.
• Lead executive channel reviews and drive coordinated recovery actions when objectives or customer commitments are at risk.
• Partner with Business Development, Engineering, Operations, Supply Chain, Quality, Finance, Legal, and Information Technology to maintain a coordinated customer approach.

What We’re Looking For

• Bachelor’s degree in Engineering, Business, Finance, Operations, or a related field.
• Progressive senior leadership experience in aerospace, aviation services, MRO, manufacturing, or another technically complex industrial environment.
• 15+ years of experience in commercial leadership, channel strategy, customer management, technical sales, account management, or business leadership.
• Demonstrated success leading cross-functional organizations and influencing across organizational boundaries.
• Strong understanding of commercial, operational, technical, and financial decision-making.
• Experience translating market and customer requirements into growth, capability, investment, planning, and execution priorities.
• Experience leading strategic customer relationships and executive-level customer interactions.
• Executive-level communication, negotiation, judgment, and decision-making skills.

Nice to Have

• Advanced degree or MBA.
• Experience across multiple aerospace or industrial channels, including commercial aviation, military, power, or coatings.

Leadership Expectations and Values

• Model the Way - Leads with integrity and accountability, holding themselves to the same standards expected of others and consistently following through on commitments.
• Inspire a Shared Vision - Connects team efforts to a clear, meaningful purpose while balancing strategic priorities with disciplined day-to-day execution.
• Challenge the Process - Brings curiosity and a drive for continuous improvement, questioning assumptions and championing innovation even in complex environments.
• Enable Others to Act - Builds strong, inclusive partnerships that share ownership, develop others, and value diverse perspectives.
• Encourage the Heart - Recognizes contributions genuinely and celebrates shared values to build a culture of appreciation, respect, and accountability.