VP, Consolidation and Fulfillment
Description
Essential Job Functions:
Operational Leadership
Lead all warehouse, fulfillment, and cross-dock operations across a diverse 16-site network.
Establish and sustain a consistent operating system that drives accountability, visibility, and execution excellence across all facilities.
Drive disciplined performance management through standardized operating procedures, leadership routines, and KPI governance.
- Own operational performance against all customer service level agreements and contractual commitments.
Partner with Account Management to strengthen customer relationships, support customer retention, and identify opportunities for growth.
Drive a customer-centric culture that proactively identifies and delivers continuous value to customers.
Customer Excellence
Labor Productivity & Process Management
Drive productivity improvements through engineered standards, workforce planning, process discipline, and performance management.
Build a culture where quality, productivity, service, and safety expectations are clearly defined and consistently achieved.
- Technology & Automation
Partner with Warehouse Enablement & Engineering to co-create Hub’s next generation of Manhattan’s Scale WMS and build a roadmap for deployment and adoption that drives improved productivity and quality execution across the network.
Drive process standardization and system utilization to improve execution, inventory accuracy, and operational visibility.
Partner with Warehouse Enablement & Engineering to co-create and deploy opportunities to leverage right-fit automation and AI adoption to improve proactivity, labor cost reduction, productivity, safety, and scalability.
Continuous Improvement
Partner with Warehouse Enablement & Engineering to develop scalable operating standards and continuous improvement initiatives leveraging Lean and Six Sigma Principles to build a Hub Way for standard work and consistent operations.
Implement structured problem-solving methodologies that drive sustainable performance improvements and cost efficiencies.
Ensure best practices are identified, standardized, and leveraged throughout the network.
Financial Ownership
- Own financial performance of the warehouse network and ensure achievement of productivity, profitability, and customer service objectives.
- Develop annual operating plans, labor budgets, and productivity targets.
- Partner with Finance, Commercial, and Engineering teams to improve customer profitability and operational scalability.
- Support pricing, customer renewals, and new business pursuits through operational expertise and cost modeling.
Culture & Talent Development
- Build a culture of belonging, accountability, and engagement across all warehouse operations.
- Develop high-performing operational leaders through coaching, succession planning, and leadership development.
- Foster an environment where employees are empowered to contribute, grow, and deliver exceptional results.
- Champion safety as a core organizational value and ensure compliance with all company and regulatory requirements.
Minimum Qualifications:
- Bachelor's degree in Supply Chain, Engineering, Business, Operations Management, or related field.
- 15+ years of progressive leadership experience in warehousing, fulfillment, contract logistics, distribution, or supply chain operations.
- Significant multi-site leadership experience within a complex 3PL, omnichannel fulfillment, or distribution environment.
- Proven success leading diverse operational models including e-commerce, direct-to-consumer, B2B distribution, dedicated operations, and cross-dock networks.
- Experience improving labor productivity through engineered standards, operational discipline, and process optimization.
- Something around experience overseeing / leading 750+ employees and ~100M+ budget
- Demonstrated success leading warehouse management system transformations, preferably within Manhattan Scale.
- Experience evaluating and deploying warehouse automation and technology solutions.
- Strong leadership, change management, and customer relationship management capabilities.
- Standing up new dedicated or multiclient facilities and start up operations
- Something around experience overseeing / leading 750+ employees and ~100M+ budget
- Executive level communication
Salary: Up to $235,000/year base salary + Bonus and Equity Program Eligibility
This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.
Benefits We offer a comprehensive benefits plan including:
- Medical
- Dental
- Vision
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Life & AD&D Insurance
- Disability
- Paid Time Off
- Paid Holidays