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Webcam interview_IVR Testing lead(Genesys SIP Server exp)

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Description

We are looking to fill a position for IVR Testing lead in Lansing MI.

The IVR QA Lead will lead the System Integration test for a complex IVR & contact center and coordinate all other test efforts between various vendors

Years of Experience: 3 or more years of experience as testing consultant with emphasis on IVR, telecommunications and contact center testing.

IVR testing experience utilizing Genesys SIP server, NICE and CISCO environments

- Experience leading and coordinating large, complex IVR installations

- Excellent written and communication skills – experience reporting results out to clients

- Self-starting capabilities and demonstrated experience driving projects to completion

Webcam interview is acceptable.

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