WhatsApp Sales Representative

Company Overview:
- We are a fast-growing UK e-commerce brand selling premium, independently tested products online.
- We have hundreds of past enquiries and WhatsApp chats that went quiet, plus new leads from our ads every day.
- We need a WhatsApp sales rep who replies fast, follows up properly and turns conversations into orders.

The Job:
- Reply to new WhatsApp enquiries within minutes during your shift (Mon–Fri, 17:00–21:00 UK time).
- Re-engage past leads and quiet chats (such as inquiries related to pricing, hesitation, or lack of reply).
- Answer product questions from our approved product sheet, send the order link, and help with payment.
- Keep our CRM (GoHighLevel) up to date, including tags, stage, and notes.
- Post a short end-of-day report.

Hard Rules:
- Only say what is on the approved product sheet.
- Never promise results or make claims about what a product will do.
- Escalate anything off-sheet to the team.

Requirements:
- Excellent written English: short, warm, natural WhatsApp style.
- Experience in chat sales, e-commerce support, appointment setting, or DTC brands.
- Available Mon–Fri 17:00–21:00 UK time, with reliable internet and a backup.
- Follows a script and rules exactly.

Nice to have:
- Experience with GoHighLevel.
- Experience with WhatsApp Business.
- Experience with Shopify-style order support.

Pay and Growth:
- Pay is $4–5/hr, paid weekly.
- A structured 14-day ramp includes script training, role-plays, and daily feedback.
- Potential for up to 8 hours per day for people who hit target.

Location: Remote - GMT-01:00 to GMT+01:00

Skills required for this job:

• Appointment management
• Direct-to-consumer marketing (DTC marketing)
• E-commerce customer support
• GoHighLevel (GHL)
• WhatsApp Business
• WhatsApp sales