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Service Desk Team Lead (Day Shift)
Overview DecisionPoint is seeking an experienced Service Desk Team Lead to support the Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA), Technology Operations Center (TOC)…
Service Desk Lead
Overview DecisionPoint seeks a Senior Service Desk Lead to oversee enterprise help desk operations supporting a large federal and DoD-aligned mission environment. This role ensures daily operational excellence across…
Service Desk Lead (Senior)
Overview DecisionPoint seeks a Service Desk Lead to manage daily service-desk operations for the USMEPCOM ENLIST program. This position oversees ticket queues, staffing schedules, escalations, VIP support, service…
SERVICE DESK SHIFT LEAD
Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va.,…
SERVICE DESK LEAD
Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va.,…
TIER I SERVICE DESK AGENT LEAD
Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va.,…
Service Desk Technical Lead
Overview The Service Desk Technical Lead will support an IT program at an aeronautics scientific laboratory. This position is responsible for acting as a routine contact point through receiving and handling requests…