creativeitc
Open positions
Global Head of Service Desk
POSITION SUMMARY The Global Head of Service Desk is accountable for the end-to-end operational performance, cadence, and control of the global Service Desk, ensuring consistent, predictable delivery across all shifts /…
Senior IT Project Manager
POSITION SUMMARY We are seeking a Senior Project Manager who can walk into a complex, fast-moving environment, take control of the delivery narrative, and turn a demanding client relationship into a collaborative,…
Demand Generation Manager
POSITION SUMMARY We’re looking for an experienced Demand Generation Manager to help turn great marketing into measurable commercial results. You’ll take ownership of how Creative ITC generates demand across campaigns,…
Service Desk L1
POSITION SUMMARY The Service Desk Analyst plays a critical role in providing top-tier technical support to end users, serving as the first point of contact for all IT-related issues. You will manage, triage, and…
Service Delivery Manager
POSITION SUMMARY The Service Delivery Manager (SDM) ensures the organisation delivers against contracted service obligations defined in the signed service agreement. Beyond SLA and KPI compliance, the SDM maintains a…
Head of Change
Creative ITC is seeking an experienced Head of Change to establish and lead the organisation's Change function. In establishing the Change function, the Head of Change will: Bring together the various existing change…
Service Delivery Manager
POSITION SUMMARY Principal purpose or function of the position. The Service Delivery Manager (SDM) ensures the organisation delivers against contracted service obligations defined in the signed service agreement.…
Service Desk Analyst - L1
POSITION SUMMARY You will be part of our US multidisciplinary technical services team and will be responding to a variety of incidents and service requests across End User Support, Storage, Network, Virtualisation,…