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ibex

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57 jobs
ibex
11 hours ago

Human Resources Intern

NewBe an early applicant InternshipIntern

Overview The HumanR Intern supports the HR Operations team by assisting with daily administrative and employee follow-up activities that help ensure timely attendance management and operational continuity. The role is…
ibex
yesterday

Senior Operations Manager - Nicaragua

NewBe an early applicant Full-timeSenior

Overview The Sr. Operations Manager leads, guides, and directs the daily operational and client performance of a group of Team Supervisors who have responsibility for a group of customer contact center employees, who…

Process Improvement
ibex
4 days ago

Client Support Representative

New

Overview The customer service representative will be responsible for support ing customers via inbound and outbound calls. You will mak e scheduled outbound callbacks to high-value and VIP customers to ass ist them in…
ibex
5 days ago

Team Manager

New APAC
Philippines

Overview The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled…

Performance Management
ibex
5 days ago

Asst. Business Intelligence Manager

New APAC
Philippines

Overview Primary goals include managing the relationships with our internal team members, ensuring consistent KPI performance delivery, providing relevant performance impacting insight to Operations partners, AND…
ibex
6 days ago

For Pooling | Team Manager | Ibex Bohol

New

Overview The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled…

Performance Management
ibex
6 days ago

Senior Manager BI Strategic Ptnr

New Senior

Overview Primary goals include managing the relationships with our client partners, ensuring globally consistent delivery, providing relevant business insight to Operations partners, delivering timely needs analysis to…

Process Improvement Six Sigma SPSS
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ibex
7 days ago

Retention Call Center Specialist – Sales & Loyalty - Afternoon Shift

New North AmericaFull-time
United States

Overview Overview Are you a performance-driven professional with a knack for persuasion and a passion for customer loyalty? As a Retention Specialist at ibex, you will be the front-line defense dedicated to preserving…

CRM Customer Retention Ethernet
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ibex
7 days ago

Customer Service Retention/Sales Agent - Hourly Rate + Uncapped Sales Incentives - Afternoon Shift

New North AmericaFull-time
United States

Overview At ibex, we believe that delivering an exceptional customer experience starts with creating an exceptional environment for our team. Our people are the heart of our success and we’re investing in their growth…

Ethernet
ibex
7 days ago

Operations Manager

New

Overview The Operations Manager leads, guides, and directs the daily operational and client performance of a group of Team Supervisors who have responsibility for a group of customer contact center employees, who are…
ibex
7 days ago

Executive Assistant

New

Overview We are looking for an experienced, proactive, and detail-oriented Executive Assistant to provide high-level administrative and operational support to Senior Vice Presidents (SVPs) and C-suite executives. The…

Stakeholder Management
ibex
2 weeks ago

Operations Manager

Overview The Operations Manager is responsible for day-to-day functional supervision of non-exempt work group, including work assignment and attendance monitoring; providing input into selecting, training, developing,…

Performance Management Statistics
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ibex
2 weeks ago

Director, WFM Services

Overview ibex is building WFM into a growth engine, not just a support function. Our WFM services portfolio is expanding and we are looking for leader to help drive growth and enhance the current capabilities on…

Analytics Six Sigma Solution Design
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ibex
2 weeks ago

Quality Assurance Director

Overview We are looking for an experienced Quality Assurance Director to lead quality operations across multiple BPO locations supporting 200+ Quality Analysts . The role will be responsible for ensuring consistent…

E-commerce Process Improvement Root Cause Analysis Six Sigma Stakeholder Management
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ibex
2 weeks ago

Facilities Supervisor | Davao Felcris

Full-time

Overview The Facilities Supervisor is responsible for coordinating all aspects of the equipment and infrastructure maintenance, repair, upkeep, and general supervision to include sanitation of the assigned facility or…
ibex
3 weeks ago

Customer Service Representative

Remote

Overview Jumpstart Your Career in Customer Support! Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your…

Ethernet
ibex
3 weeks ago

Bilingual Customer Service Representative in New Mexico

Overview Jumpstart Your Career with Ibex! Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with…

Hipaa
ibex
3 weeks ago

Customer Service Representative - Work from Home in New Mexico

Remote

Overview Work From Home in NEW MEXICO!! Jumpstart Your Career with Ibex! Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for…

Hipaa
ibex
3 weeks ago

Manager Workforce - Scheduling

Overview The Workforce Manager will oversee a team of WFM personnel that are responsible for all facets of workforce planning and intraday management. He or she will determine and communicate work schedules and…

Disaster Recovery Six Sigma
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ibex
3 weeks ago

Assistant Manager Workforce - Scheduling

Overview The Assistant WFM Manager is a junior manager who manages either planners or both planners and real time analysts. This person is responsible for managing and auditing staff plans across multiple sites and…