Magistrat der Stadt Frankfurt am Main Amt für Informations- und Kommunikationstechnik

IT-Administrator:in (w/m/d)

IT administrator providing 1st-level support for the City of Frankfurt's central IT infrastructure, handling incidents, orders and requests via phone, email and ticketing, triaging and routing issues to specialist teams. Core technologies include Windows client/server, MS Office, ITIL processes and VoIP/telephony systems.