WesCon W.-E.Datacons.GmbH
Open positions
IT-Techniker First-Level-Support (m/w/d)
As an IT Technician for First-Level Support at WESCON, an IT system house, you will handle customer support requests via phone, email, and ticketing, troubleshoot Windows 10/11 and Microsoft 365 issues, perform remote support, and assist with Active Directory and network basics. The role is hybrid in Stuhr near Bremen and offers full-time employment.
2nd/3rd Level Support (m/w/d) – Schwerpunkt IT-Security
Provide 2nd/3rd level IT support with a focus on IT security, analyzing complex incidents, EDR/XDR and email-security alerts, and administering firewalls, VPN, MFA, endpoint security, Windows Server, Active Directory, Microsoft 365, Entra ID, virtualization (Hyper-V/VMware), and network components for mid-sized client companies at an IT system house.
IT-Supporttechniker 2nd Level Support (m/w/d)
As a 2nd Level IT Support Technician at WESCON, an IT system house, you will resolve escalated support tickets for clients, troubleshoot Windows clients/servers, Microsoft 365, Exchange, and network issues, perform remote and on-site support, handle monitoring alerts and backups, and execute standard changes. Core technologies include Windows, Active Directory, Microsoft 365, and networking (TCP/I