Account Managers - Strategic Account Executive - SaaS Solutions

The Strategic Account Executives activities include: Retention of major auto groups in the Central Region, relationship building, training, infusing best practices, coaching users and consulting with senior management to achieve more profitable sales at a faster rate. The expectation of the Strategic Account Executive is to build trust and rapport with dealership decision makers, become a business partner to them and retain their business so that our company continues its growth trajectory. This is an outstanding opportunity for high energy, experienced professionals who love to advise on operational strategies and motivate people to take their game to the next level.

Mid-level understanding of Inventory Management practices and operations for new and used vehicles
Developing expertise with our products so that they become “second hand” in nature Intricate scheduling of accounts for in-store visits, Zoom Meeting sessions and inspirational phone calls
Coordination and execution of launches on our products for new store(s) that are sold
Constant monitoring, probing and performance management to ensure that Customers are using the tools the right way and deriving value and benefits from them

Discovering needs and opportunities, then setting the stage for our Sales Teams to conduct Upgrade/ Upsells

Renewing customers before their contract terminates to keep them as loyal customers
Planning and executing quarterly campaigns for strategic impact on new trends in market or product / feature roll outs
Reporting into Salesforce.com completed actions and follow up meetings with dealer personnel

Responding to occasional issues that arise with data feeds or application glitches to calm users and work through to solution

Holding professional and well-crafted Business Reviews with decision makers so that our software and its application become an integral part of their operations
Other duties as assigned

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