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Administrative Assistant II - Ophthalmology Call Center, Westwood

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Description

Required:
  • Computer skills sufficient to communicate by email.
  • Verbal and written skills in English sufficient to communicate effectively with patients, doctors and staff.
  • Excellent interpersonal skills to interact with individuals of varied backgrounds effectively, with professionalism, patience and understanding.
  • Ability to prioritize tasks in a systematic manner to maximize efficiency.
  • Ability to demonstrate professionalism while dealing with the stressors of operating a multi-line telephone system.
  • Ability to work with frequent interruptions and to complete assignments in a timely manner.

Preferred:
  • Experience working in Ophthalmology
  • At least 6 months working in healthcare, scheduling patient appointments
  • Familiarity with current billing practices including governmental plans such as Medicare and Medicaid
  • Bilingual in English and Spanish.

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