Application Support Analyst (.Net /Field Centrix product)

-4+ years’ Experience in Production support, Incident Management
-2+ years’ experience on .NET, SQL Server
-Knowledge of Field Centrix product (Field Service Automation)
-Knowledge if ITIL process
-Experience in support with multiple and disparate teams
-Good Written and Verbal communication
-Experience on working for Development / Support projects
-Understanding of infrastructure , environment setup

-Level 2 support for .NET / SQL application
-Interact with client for service ticket resolution
-Incident management
-Adherence to organization defined quality standards
-Carry out code migration as per the documentation as per the documented release management processes
-Follow all the documented processes
-Analytical skills

** U.S. Citizens and those who are authorised to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
This is a Full-Time / Permanent job opportunity.
Visa: Only US Citizen and GC.

** All your information will be kept confidential according to EEO guidelines.