What Senior IT Support / Help Desk Jobs Ask For
Across 283 open Senior IT Support / Help Desk postings that list skills, the ones mentioned most often are networking, ai, linux.
Updated October 30, 2026
304 open Senior IT Support / Help Desk postings. The percentages below are measured over the 283 of them that list skills at all.
| Skill | Mentioned in |
|---|---|
| networking | 51% |
| ai | 49% |
| linux | 46% |
| cloud | 38% |
| automation | 32% |
| firewall | 32% |
| vpn | 30% |
| cybersecurity | 30% |
| tcp-ip | 30% |
| corrective-action | 26% |
| root-cause-analysis | 24% |
| azure | 22% |
| fortinet | 22% |
| microsoft-365 | 20% |
| unix | 20% |
| itil | 19% |
| aws | 18% |
| python | 17% |
| sql | 15% |
| macos | 14% |
| help-desk | 14% |
| intune | 14% |
| powershell | 13% |
| active-directory | 13% |
| saas | 13% |
| observability | 12% |
| sso | 12% |
| dns | 11% |
| service-desk | 10% |
| servicenow | 10% |
| bash | 10% |
| devops | 10% |
| jira | 10% |
| api | 9% |
| authentication | 9% |
| gcp | 9% |
| iam | 9% |
| itsm | 9% |
| zendesk | 9% |
| java | 9% |
"Mentioned in" counts postings that name the skill anywhere — including as a nice-to-have — so treat it as the ceiling, not the bar.
Browse 304 open Senior IT Support / Help Desk jobs →
Across all IT Support / Help Desk levels
Most IT Support / Help Desk postings never state a level. This wider list covers them too.
- microsoft-365 1,094
- cloud 932
- help-desk 932
- networking 890
- active-directory 810
- ai 740
- service-desk 728
- linux 649
- itil 647
- automation 638
- vpn 499
- azure 491