Business Analyst - Senior Consultant
Description
Want to solve impactful problems?
The role
Requirements
This role involves weekly on-site working. Applicants should be able to travel, as part of their daily commute, to client sites in one of the following locations: Newcastle, Leeds or Manchester.
We’re looking for people who value in-person collaboration, enjoy building strong relationships, and are passionate about delivering solutions that make a real difference for our clients.
Due to the nature of this role, you must either hold active Security Check (SC) clearance or be eligible and willing to undergo the clearance process.
SC clearance is granted in line with UK Government security vetting requirements. Typically, applicants must have UK citizenship and have lived continuously in the UK for at least the past five years, with no single absence exceeding 28 consecutive days. Nationality and immigration status may also be considered as part of the vetting process. We are unable to progress applications from candidates who do not meet these requirements.
If you are unsure whether you meet the eligibility criteria, we encourage you to review the guidance or discuss this with us before applying.
We are recruiting for multiple positions, with opportunities available immediately and in the coming months. If you are interested in joining Opencast, we encourage you to apply.
Essential experience
To succeed in this role, you’ll need experience as a Business Analyst and be able to demonstrate with tangible examples that you can:
- Recent government (public sector) experience and/or experience of delivering complex digital services that meet Government Digital Service (GDS) standards.
- Apply business analysis techniques (e.g. SWOT, 5 Whys) to understand business context, processes, and systems; analyse root causes, define problems, evaluate options, and make recommendations aligned with strategic goals.
- Elicit, analyse, and validate business and user requirements, using techniques such as BPMN process flows, wireframing and data analysis.
- Define epics, features, user stories, acceptance criteria, and non-functional requirements; maintain traceability and facilitate prioritisation.
- Use business modelling, process improvement, and digital/data systems analysis to represent organisations, processes, relationships, and systems; identify gaps, recommend improvements, and support implementation and validation.
- Build and maintain strong stakeholder relationships and cross-functional teams, communicating clearly, reaching consensus, and adapting messages to different audiences.
- Analyse and prioritise user experience needs, presenting insights in an accessible, data-informed way.
- Support testing by defining business scenarios and acceptance criteria, reviewing prototypes, test plans, and outcomes to ensure solutions meet requirements.
- Deliver to the highest quality, adhering to recognised industry standards and frameworks (e.g. Service Standards), in large and complex organisations.
- Work collaboratively in multidisciplinary Agile teams, validating process and system improvements and delivering project objectives effectively.
- Present complex information in a way that is easy to understand, engaging both technical and non-technical stakeholders.
- Worked on major transformation programmes and/or across multiple project workstreams.
- Line managing, coaching or mentored junior business analysts, supporting their development and delegating work effectively.
- Building meaningful, long-term relationships with senior client and third-party stakeholders, managing competing interests and priorities.
With a significant proportion of our client base in the public sector, we are particularly interested in candidates with experience working in central or local government and/or the NHS.
Experience working to the Service Standards, including passing service standard assessments at different stages, is a key requirement. If you have this experience, please demonstrate this on your CV to discuss at interview.
Essential consulting skills
- Contribute to improving ways of working and driving continuous improvements within your teams.
- Share knowledge and best practice with fellow business analysts and other disciplines, including proactively engaging in client and Opencast communities of practice.
- Positively challenge decisions or solutions you don’t agree with, striving for the best client outcomes.
- Create lasting value in the projects you work on, ensuring a user-centric, sustainable approach.
- Engage with Opencast in a meaningful way, supporting the growth of your practice and wider capability.
- Support Opencasts growth plans, by providing case studies and updates into the relevant forums of your project work.
- Support other team members to help them overcome their own challenges, providing coaching and/or mentoring support.
- Proactively pursue feedback to improve your own work and behaviours and driving a culture of continuous improvement in your team.
- Contribute to the commercial needs of Opencast, including supporting new business pursuits with business analysis knowledge.
Salary
What we offer
Where you’ll work
We include you
Interview
Want to know more?
Skills
As published by lever · 16 questions · 5 written answers
Basics
Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, What is your age range?Please select from the options below., Which ethnicity do you most closely identify with?This question is multi-selection, please select all that apply., Which of the following best describes your sexual orientation?This question is multi-selection, please select all that apply., Which of the following best describes your gender identity?This question is multi-selection, please select all that apply., Do you identify as Neurodivergent?You don’t need a formal diagnosis to answer. Consider how you relate to neurodivergence, the traits you identify with, the impact it has on how you work and what you’ve learned about yourself through research or guidance. This question is multi-selection, please select all that apply., Do you consider yourself to have a disability or long-term health condition?This question is multi-selection, please select all that apply., Have you previously served, or do you currently serve in the UK armed forces?Please select from the options below., Are you returning to work after a career break? (of a period of more than 12 months) Please select from the options below., Socio-Economic Background: What was the occupation of your main household earner when you were aged about 14? Please select from the options below.
Pick from a list (11)
- Are you eligible to work in the UK?
- Do you live within 45 miles of any of our hub locations (or within 80 miles if you are based in London)?
- Our Hybrid working policy means that your working time at Opencast will be split between multiple locations, including from our HQ and hub locations, client site or home. Travel across the UK is part of life at Opencast. This varies in frequency, and takes into account requirements of your work, our clients and your team. - Are you happy to travel as part of our hybrid model?
- Are you looking for contract or perm opportunities with Opencast?
- If offered a position, when would you be available to start (or what is your current notice period)?
- If you are successful with us, we will be required to carry out background checks (checks include basic Disclosure, References and Financial). Are you comfortable with this?
- Would you like to be considered under the Disability Confident Interview Scheme? (Opting in means you are disclosing a disability only for the purpose of the interview guarantee. This will not be treated as a request to record your disability or to arrange any adjustments.)
- Have you served, or are you currently serving, in the UK Armed Forces?
- Security Clearance Requirement: This role requires Security Check (SC) clearance from the UK Government. To be eligible, you must have lived in the UK for the last 5 years, not spent 28 consecutive days or more outside the UK at any one time during those 5 years, and be willing to complete background checks. Please select the option that best describes your current status:
- How did you hear about this job opportunity?
- This role requires recent government (public sector) experience and/or experience of delivering complex digital services that meet Government Digital Service (GDS) standards. Do you have this experience?
Written answers (5)
- If you selected "Yes - Other", Please Specify your Right to Work in the UK optional
- Please confirm your current location
- If you currently hold SC clearance, please provide the following (if known): Sponsoring organisation / Expiry date
- If you selected "Referred" or "Other," please provide additional details in the space below (e.g., the name of the person who referred you, or a brief explanation of how you heard about this opportunity)
- If Yes, Please detail your experience below: