Business Excellence Sales Back Office Lead/Specialist

Responsibilities:

• drive standardization and improvement initiatives across markets;
• take ownership of project execution, coordination, and delivery tracking;
• identify and implement process improvements and efficiency opportunities;
• translate business needs into practical, process and system-oriented solution;
• recommend and support the selection of the right approach (process changes, automation, reporting, system enhancements);
• leverage digital tools, automation and AI to improve efficiency and decision-making;
• facilitate workshops and structured problem-solving sessions;
• ensure alignment, transparency, and consistent follow-up with stakeholders;
• support alignment of global standards with local operational needs.

Requirements:

• experience in driving process improvements, projects, or operational initiatives;
• practical exposure to digital solutions (automation, analytics, AI or similar);
• knowledge of SAP S/4HANA - nice to have;
• strong communication and stakeholder management skills;
• structured, well-organized, and solution-oriented mindset;
• ability to take ownership and drive execution;
• understanding of end-to-end processes and system dependencies;
• fluent English.