Business Systems Analyst ~ Automation
Description
We are seeking a highly skilled Business Systems Analyst (BSA) with a strong background in intelligent automation, robotic process automation (RPA), and AI-driven solutions to help optimize business operations. The ideal candidate will bring hands-on experience in automation development, UiPath, Workbot technologies, Intelligent Document Processing (IDP), and emerging agentic AI capabilities, with a proven ability to identify, analyze, and implement scalable automation opportunities. This role requires a blend of technical expertise and business acumen, including process discovery, requirements gathering, solution design, and collaboration across cross-functional teams.
Success in this position requires strong analytical skills, curiosity, adaptability, and the ability to thrive in a dynamic environment where priorities and technologies continue to evolve.
Essential Duties and Responsibilities: include the following withother duties as assigned.
Level I:
- Plans, designs, develops, and launches efficient business, financial, and operational systems in support of core organizational functions and business processes.
- Gathers and analyzes data in support business cases, proposed projects, and system requirements.
- Generates and compiles reports based on the findings, complete with probable causes and possible solutions to system issues.
- Applies proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investment.
- Performs research, troubleshooting, and fact-finding.
- Occasional evening and weekend work to meet deadlines.
- Designs, develops, and implements software and hardware solutions, systems, or products with proven experience.
- Supports the organization’s goals and objectives.
- Creates system models, specifications, diagrams, and charts using Microsoft Visio.
- Evaluates business implications of the application of technology to the current business environment.
Level II: Performs all duties of a Level I
- Applies technical knowledge of programming languages at NASA Federal, including, but not limited to, PowerOn, VB.NET, VBScript, T-SQL.
- Applies working knowledge of network and PC operating systems.
- Imports data for use in report software, spreadsheets, graphs, and flow charts.
- Coordinates the design, development, and implementation of software and hardware solutions, systems, or products.
- Demonstrates the ability to work independently in some phases of system analysis and considers the business implications of the application of technology to the current business environment.
Level III: Performs all duties of a Level II
- Performs all duties of a Level II.
- Acts as a project leader as assigned.
- Enhances process automation using an Enterprise Scheduler and/or RPA tools.
- Analyzes the operation of database hardware, software, and standards, as well as data retrieval methodologies and mainframe applications.
- Oversees the design, development, and implementation of software and hardware solutions, systems, or products.
- Provides systems analysis and considers the business implications of the application of technology to current and future business environments.
- Guides and advises less-experienced Business Systems Analysts under general direction.
Education and Experience:
- Minimum of one year of combined Business Administration, Computer Science, Accounting, or Management Information systems experience required (unless skills are deemed appropriate by the CIO/VP of Technology Services).
- Experience with core software applications.
- Understands basic programming concepts (sequence of commands, conditional structures, looping structures, etc.).
- All education and experience for Level I.
- Minimum of three years of combined Business Administration, Computer Science, Accounting, or Management Information systems experience required (unless skills are deemed appropriate by the CIO/VP of Technology Services).
- Possesses working knowledge of current network hardware, protocols, and standards.
- All education and experience for Level II.
- Minimum of five years of combined Business Administration, Computer Science, Accounting, or Management Information systems experience required (unless skills are deemed appropriate by the CIO/VP of Technology Services).
- Advanced experience with system analysis and application of technology to business environments.
- Advanced experience in analyzing the operations of database hardware, software.
Level I:
Level II:
Level III:
Our Generous Benefit Package Includes:
- Salary: $77,500 - $137,500 / Annually
- 401(k) with employer match up to 6% and immediate 100% vesting
- Gain Sharing Bonus (eligibility rules apply)*Health Insurance (Choice of two nationwide PPO plans)
- High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+*
- Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+
- Dental Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
- Vision Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
- Long-term Disability Insurance+*
- Flexible Spending Medical Account (FSA)+
- Flexible Spending Dependent Care Account+
- Health Savings Account (HSA)+
- Voluntary Supplemental Employee and Dependent Life Insurance+
- Voluntary Short-term Disability Insurance+
- Remote or Remote / Hybrid work options based on position
- Life Insurance/AD&D+*
- Vacation Leave (excluding Outside Loan Officers)
- Sick and Safe Leave
- 11 Paid Holidays
- Education Assistance
- Employee Referral Bonus*
- Credit Union Membership Eligible
- Employee Assistance Program+*
- Identity Theft Protection (Additional premiums to add family members)+*
- Pet Insurance
- Employee Discount Program
- Remote or Remote / Hybrid work options based on position
NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, remote work options for applicable positions, and more.
+Insurance coverage begins the 1st day of the month, following 30 days after hire date.
*100% Credit Union-Paid
Full-Time Employee Benefits:
All benefits are based on meeting NASA Federal Credit Union’s eligibility requirements and the carrier’s terms and conditions.
WE’RE STRONGER TOGETHER
At NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together.