Client Manager - Wholesale Client Services (with Spanish)
Description
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Your career opportunity | |||
CIB Client Relationship Servicing is responsible for global client activation, due diligence and relationship servicing for HSBC clients across the full client lifecycle. As a Client Manager with Spanish you’ll support the European complex onboarding business by coordinating customer activation end-to-end, balancing customer service, cost, control and regulatory requirements while partnering closely with Relationship Managers and internal teams.
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What you need to have to succeed in this role
- Demonstrate proven experience delivering excellent customer service and improving service through innovative approaches.
- Apply a proactive and business-orientated approach to prioritising and managing conflicting requests
- Show ability to work under pressure.
- Communicate, influence and negotiate effectively with customers and internal teams.
- Bring strong interpersonal skills and the ability to influence others.
- Use excellent verbal and written English and Spanish.
- Hold a bachelor’s degree or equivalent professional qualification in banking, finance, economics or a similar field.
- Offer an additional language as an asset