Facilities and Operations Coordinator

Scheduled hours per week: 40 Scheduled months per year: 12 Remote work eligibility: Onsite only #### Position purpose Assists in the day-to-day coordination of athletics facilities operations and event management functions. Supports facility operations, building manager oversight, event logistics, operational follow-up, access coordination, and departmental administrative support while contributing to a positive and efficient operational environment. Supervises building managers responsible for supporting the daily operation and readiness of assigned athletics facilities. #### Key accountabilities **Facilities Operations** Assists in the day-to-day coordination of athletics facilities operations. • Conducts quality control walkthroughs of athletics facilities to ensure proper function, cleanliness, and operational readiness. • Supervises building managers responsible for supporting the daily operation, monitoring, and readiness of athletics facilities. • Coordinates building manager schedules, assignments, training, and day-to-day work expectations. • Serves as a resource for building managers in addressing routine facility issues, operational questions, and established facility procedures. • Assists with basic work order coordination, operational follow-up, and tracking. • Supports coordination of office moves and operational logistics with campus partners. • Supports access control administration, including key distribution, card access coordination, and event unlock support. • Assists with operational inventory tracking and departmental supply coordination. • Oversees mailroom operations and departmental package distribution processes. • Assists with maintaining organization and operational readiness of shared departmental spaces. **Event Management** Serves as a primary event manager for multiple home varsity contests. • Directs, supervises, and coordinates all facets of athletics event management with input from their supervisor(s) while overseeing event management staff. • Coordinates game day staff, including officials and coaches, to ensure adequate personnel for game operations and to support visiting teams. • Supports the implementation of policies and procedures that contribute to high-quality varsity athletics events for both the participants and spectators. • Works with head coaches to understand home events’ needs and preferences. • Ensures proper facility and equipment set-up for events. • Coordinates and helps execute special DCARD events, including but not limited to, AD’s BBQ, Celebration of Excellence, Holiday Party, All-Staff meetings, DAAB meetings. • Coordinates with event workers to ensure responsibilities are clear and duties are performed properly. • Handle on-site operational issues and emergencies, including weather issues and crowd management, and serves as a liaison with Dartmouth Safety and Security and Hanover Police when applicable. **Administrative & Departmental Support** • Assists with administrative tracking, operational documentation, facility records and departmental support efforts. • Supports Facilities & Operations projects, initiatives, and operational follow-up as assigned. • Demonstrates a commitment to professionalism, inclusion, and collaboration through actions and communication with others. • Performs other duties as assigned. #### Required qualifications: education and experience Bachelors plus 2-3 years' experience or equivalent combination of education and experience #### Required qualifications: skills, knowledge and abilities **Experience:** - At least 2 years of experience in coordinator, facilities operations or event management, or a combination of both - Proven track record of successfully managing multiple projects and tasks simultaneously - Experience working in a fast-paced, dynamic environment **Skills:** - Strong organizational and communication skills - Ability to work effectively with diverse groups, including staff, students, and external partners - Ability to prioritize tasks, manage time, and meet deadlines - Ability to manage budgets and track expenses - Physical ability to lift, carry, and move supplies and equipment as needed - Strong attention to detail and problem-solving skills - Ability to think critically and make sound judgments - Strong customer service skills, including ability to handle conflicts and complaints - Ability to work independently and as part of a team - Strong time management and prioritization skills **Technical Skills:** - Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) - Basic knowledge of facilities management software (e.g., maintenance tracking, inventory management) **Other:** - Availability to work flexible hours, including evenings, weekends, and holidays - Ability to handle emergency situations, including injuries and weather-related issues #### Preferred qualifications **Certifications/Licenses:** - First Aid/CPR certification (or willingness to obtain) - Basic Life Support (BLS) certification (or willingness to obtain) - Familiarity with OSHA regulations and safety protocols **Other** - Bachelor’s degree in a related field (e.g., facilities management, event management, hospitality) preferred - Familiarity with event management software and systems (e.g., ticketing, scheduling) - Basic knowledge of facilities management principles, including maintenance, upkeep, and safety protocols - Familiarity with event management software and systems (e.g., ticketing, scheduling)