Global Account Manager
Description
The Global Account Manager (EMEA) will manage and grow a portfolio of strategic Retail, CPG, and Manufacturing accounts across the region. This role focuses on building executive-level customer relationships, driving solution-led sales across Lenovo's Infrastructure Solutions Group (ISG) portfolio, and delivering long-term growth through strategic account management. The successful candidate will bring experience managing multinational customers, leading complex sales opportunities, and collaborating across global teams. The position requires approximately 30% travel across EMEA and globally.
What You Will Do:
- Own and execute strategic account plans for assigned global customers, driving sustainable revenue growth and long-term partnerships.
- Identify, develop, and close new business opportunities through consultative selling, cross-selling, upselling, and expansion into new solution areas.
- Build trusted relationships with executive stakeholders and act as the primary point of accountability for customer engagement across EMEA.
- Position Lenovo as a strategic technology partner by aligning business outcomes with customer transformation priorities.
- Lead complex solution sales opportunities across infrastructure, data center, services, and broader Lenovo technology portfolios.
- Coordinate global and regional teams to support RFPs, strategic bids, contract negotiations, and large-scale deal execution.
- Collaborate with technical, services, supply chain, and business teams to deliver tailored customer solutions and ensure successful outcomes.
- Maintain disciplined pipeline management, forecasting accuracy, account governance, and regular business reviews.
- Bachelor's degree in Business, Technology, Engineering, or a related field, or equivalent professional experience.
- Extensive experience in enterprise sales, strategic account management, or global account management within the technology sector.
- Demonstrated success managing large multinational customer environments and complex stakeholder ecosystems.
- Strong experience selling infrastructure, data center, cloud, services, or other enterprise technology solutions.
- Proven ability to engage, influence, and build relationships with C-level executives and senior decision-makers.
- Experience leading complex sales cycles, strategic bids, and multi-country commercial engagements.
- Professional proficiency in English is required; additional European languages are considered an advantage.
- Experience within the CPG, Retail, or Manufacturing industries, including exposure to customers such as Unilever, Coca-Cola, PepsiCo, or similar global organizations, is preferred.
- An international team with a high focus on Gender Diversity
- Employee Assistance Program, e.g., for psychological, legal & financial consultancy
- You are joining a company that prioritizes sustainable solutions like CO2 Offset, Asset Recovery Services, and the Lenovo Certified Refurbished portfolio
- Access to training for personal development - Internal E-learning Development Platform Available for Employees
