Inside Sales Engineer
Description
About the position
We are looking for a highly motivated and results-driven professional to join our Syracuse, NY office. The successful candidate will assist the Commercial Strategic Accounts Sales organization by providing pre-sale and post-sale support to our top-tier customers. If you are willing to work in a dynamic environment, communicate efficiently with colleagues, and address issues openly, we invite you to join our team.
General Responsibilities
Review and assist with plans and specifications to develop HVAC systems solutions.
Effectively and professionally communicate requirements with customers and internal teams.
Adapt to customer specific requirements.
Provide HVAC equipment selections, both new and replacements.
Provide technical support for the sales of commercial air conditioning systems to customers and their respective consulting engineers.
Seek new business opportunities by responding to RFI’s, RFP’s, RFQ's for new and/or existing customers.
Ability to coordinate across multiple functions, to maintain composure in fast-paced situations, and to make decisions in a fast-paced environment.
Support Sales Managers and Sales Coordinators with new and existing accounts and the introduction of new products.
Must have a developed understanding of HVAC systems, equipment and controls.
Must be a self-starter, with strong business understanding, strong self-direction, and excellent interpersonal/influencing skills to work across the Carrier organization and with customers.
Required Qualifications
High school diploma or GED with a minimum of 3 years of HVAC experience OR Bachelor’s degree with a minimum of 1 year of HVAC experience.
Ability to travel up to 5% domestically.
Preferred Qualifications
Master’s degree with 3+ years of experience.
5+ years of HVAC experience including residential, light-commercial and commercial Applied Equipment.
Sense of urgency, self-initiative, dedication, and sense of ownership.
Strong written and verbal interpersonal skills with the ability to get along with both external customers and a multi-functional team of sales, engineering, manufacturing & marketing associates.
Outstanding follow-up and follow-through skills.
Highly organized with strong attention to detail, while also able to prioritize multiple priorities.
Unwavering customer service orientation.
Proficiency with Microsoft Office (Excel, Word & PowerPoint).