Remote Sales Manager

Role Overview:
- Are you a confident sales professional who knows how to turn conversations into closed deals, overcome objections, and consistently drive revenue.
- NinjaVA is looking for an experienced Remote Sales Manager to support a growing US-based business with inbound and outbound sales, customer retention, upselling, lead conversion, and overall sales performance.
- This role is ideal for someone who can take ownership of the entire sales process, from identifying opportunities and understanding customer needs to presenting solutions, overcoming objections, and successfully closing sales.
- This is not just an appointment-setting role. We are looking for someone who can confidently close deals directly, not simply pass leads to another sales team.

Responsibilities:
- Managing inbound and outbound sales conversations with potential and existing customers.
- Identifying opportunities to upsell additional products or services.
- Following up on open estimates, quotes, proposals, and missed sales opportunities.
- Presenting services, addressing customer concerns, and confidently closing sales.
- Overcoming objections and negotiating professionally to secure business.
- Building strong customer relationships to encourage repeat business and retention.
- Managing and organizing the sales pipeline to ensure consistent follow-through.
- Developing and improving sales scripts, strategies, and follow-up processes.
- Tracking sales performance, conversion rates, revenue opportunities, and KPIs.
- Maintaining accurate CRM records, customer details, and sales activity.
- Identifying gaps in the sales process and recommending improvements.
- Collaborating directly with business owners and leadership teams to achieve sales goals.
- Supporting sales team coaching, accountability, or performance improvements when needed.

Required Qualifications:
- Proven experience in sales management, direct sales, account management, or closing.
- Strong track record of converting leads into paying customers.
- Excellent written and spoken English communication.
- Confidence handling sales calls and closing deals independently.
- Strong objection-handling, negotiation, and persuasive communication skills.
- Experience with upselling, cross-selling, and customer retention.
- Ability to manage the full sales cycle with minimal supervision.
- Strong understanding of sales pipelines, CRM management, and conversion tracking.
- Goal-oriented mindset with strong ownership and accountability.
- Excellent organizational skills, attention to detail, and follow-through.
- Professionalism, reliability, and the ability to build customer trust.
- Proactive approach to identifying opportunities and driving results.

Preferred Experience:
- Previous Sales Manager, Sales Lead, Account Executive, or Sales Closer experience.
- Experience supporting US-based businesses or international clients.
- Sales experience in home services, HVAC, plumbing, electrical, roofing, landscaping, cleaning, or other service-based industries.
- Inbound and outbound sales calls.
- Closing estimates, quotes, service agreements, or proposals.
- Customer reactivation, upselling, and retention campaigns.
- CRM platforms such as HubSpot, GoHighLevel, Jobber, Housecall Pro, or ServiceTitan.
- Sales reporting, KPI monitoring, forecasting, and pipeline management.
- Experience creating sales strategies, improving conversion rates, or coaching sales teams.
- AI tools such as ChatGPT, Claude, or sales automation platforms.

Ideal Candidate Attributes:
- Enjoy selling and are confident asking for the sale.
- Know how to identify customer needs and present solutions that deliver value.
- Can overcome objections without sounding scripted or aggressive.
- Take ownership of results rather than simply completing sales activities.
- Are comfortable managing the entire sales process from initial contact to closing.
- Can identify missed opportunities and turn them into revenue.
- Enjoy improving sales strategies and processes.
- Communicate confidently, professionally, and respectfully.
- Want a long-term remote opportunity with meaningful responsibility and room to grow.

Logistics:
- Pay based on experience and role fit.
- Schedule is remote with availability during US business hours.

Benefits:
- Ongoing training, coaching, and professional development.
- Continued support throughout your client placement.
- Weekly pay every Thursday.
- Five paid holidays.
- Opportunities to earn referral bonuses on top of your hourly pay.
- Long-term remote opportunities with room to grow.

Location: Remote - GMT-08:00 to GMT-05:00

Skills required for this job:

• Account management
• Artificial intelligence tools
• Closing (Sales)
• Conversion tracking
• Cross-selling
• Customer relationship management (CRM)
• Customer retention
• Direct selling
• Forecasting
• Home services
• KPI Monitoring
• Lead conversion
• Negotiation
• Objection handling
• Sales coaching
• Sales management
• Sales pipeline management
• Sales reports
• Sales strategy
• Upselling