Senior Analyst, Business Systems- Cerner Patient Access

Lifepoint Health has an opportunity for a Senior Analyst, Business Systems (Cerner)!

You must be authorized to work in the United States without employer sponsorship.

Location: Remote

Travel: Travel up to 25% overnight by land and/or air

Job Summary

The Senior Business Systems Analyst serves as the primary subject matter expert for Oracle Health (Cerner) Registration and related Patient Access workflows. This role is responsible for the implementation, configuration, maintenance, optimization, and support of Registration functionality while providing secondary support for Scheduling and other Revenue Cycle applications as business needs require.

The analyst partners with operational, clinical, financial, and technical stakeholders to evaluate current and future state workflows, design effective system solutions, and support organizational initiatives that improve operational efficiency and revenue cycle performance. The role is responsible for analyzing business requirements, recommending system enhancements, coordinating application changes, and ensuring solutions align with enterprise standards and best practices.

As a senior team member, this position serves as a resource for complex application issues and provides recommendations to leadership and operational stakeholders. The analyst contributes to application implementations, acquisitions, upgrades, optimization initiatives, and standardization efforts across Acute Care, Behavioral Health, and Inpatient Rehabilitation settings.

Essential Functions

• Serve as the primary analyst and subject matter expert for Oracle Health (Cerner) Registration and provide secondary support for Scheduling and other Revenue Cycle applications.
• Evaluate, configure, test, maintain, and support Oracle Health (Cerner) Registration and Scheduling applications.
• Serve as the primary analyst and subject matter expert for Oracle Health (Cerner) Registration and provide secondary support for Scheduling and other Revenue Cycle applications.
• Evaluate, configure, test, maintain, and support Oracle Health (Cerner) Registration and Scheduling applications.
• Resolve complex application issues and communicate solution status, risks, issues, and recommendations to stakeholders.
• Analyze business requirements, collaborate with stakeholders, and translate operational needs into system configuration and workflow solutions.
• Participate in system implementations, upgrades, optimization initiatives, and application standardization efforts.
• Maintain knowledge of Oracle Health (Cerner) functionality, healthcare technology trends, and revenue cycle best practices.

Qualifications

Education

• Bachelor's Degree in Information Systems, Healthcare Informatics, Business Administration, or related field preferred.

Experience

• 5-7 years of Cerner/Oracle Health application experience required

• 3+ years supporting Registration, Scheduling, Patient Access, or Revenue Cycle workflows required

Skills and Abilities

• Deep knowledge of Oracle Health (Cerner) Registration, Scheduling, Revenue Cycle, workflows, and application functionality.
• Strong understanding of patient access processes, insurance verification, eligibility, authorization, and registration best practices.
• Strong analytical, troubleshooting, problem-solving, and documentation skills.
• Proven ability to manage application projects, implementations, upgrades, and optimization initiatives.
• Excellent stakeholder communication, collaboration, and relationship management skills.
• Experience supporting integrated healthcare applications and interfaces
• Knowledge of testing methodologies, release management, and change management practices]

Organizational Expectations

Maintains compliance with applicable regulatory requirements and supports hospital and department policies, procedures, and standards.

Consistently supports the mission, vision, values, and goals of the hospital and Lifepoint Health.

Acts in a positive, proactive, and professional manner when interacting with employees, leaders, physicians, patients, visitors, and community partners.

Maintains confidentiality, complies with HIPAA requirements, and handles sensitive business and patient information appropriately.

Demonstrates accountability for workplace safety and completes assigned education, training, and mandatory requirements in a timely manner.

Maintains required licensure, certification, and professional credentials, if applicable, in good standing.

Work Environment

• Remote based position

• Business hours from 8 a.m. to 5 p.m. Monday through Friday (40 hours weekly)- schedules may vary based on business necessity

• Well-lit, ventilated, and climate-controlled office and hospital environments with routine office equipment. In hospital settings, the individual may be exposed to hazards and unusual elements that require appropriate safety precautions.

• Travel up to 25% as required for business needs, including potential overnight travel by land and/or air.

EEOC Statement

“Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”