Senior HR Manager
Posted Updated
Description
The Senior Human Resources Manager will serve as a key member of the Human Resources team and act as a trusted resource for employees and leaders across the organization. This role will have a strong focus on employee relations while also supporting payroll administration, benefits management, employee engagement, learning and development, recruiting, compliance, and day-to-day HR operations.
This position requires a highly detail-oriented professional who thrives in a fast-paced environment, maintains strict confidentiality, and possesses exceptional organizational and communication skills. The ideal candidate will be passionate about creating a positive employee experience while ensuring HR processes are accurate, compliant, and efficient.
Key Responsibilities:
Employee Relations
- Serve as the primary HR resource for employees and managers regarding workplace concerns, policy interpretation, and employee issues.
- Partner with leaders to address employee performance concerns and workplace conflicts.
- Conduct and document employee investigations, ensuring consistency, fairness, and compliance.
- Provide guidance and coaching to managers on employee relations matters and best practices.
- Promote a positive workplace culture through proactive employee support and communication.
- Ensure compliance with company policies and employment laws.
- Assist with performance management processes, corrective actions, and employee development discussions.
Payroll Administration:
- Process and review payroll accurately and timely.
- Audit payroll data to ensure accuracy of employee records, deductions, and earnings.
- Partner with Finance to resolve payroll discrepancies and answer employee payroll inquiries.
- Maintain payroll-related records and ensure compliance with federal, state, and local regulations.
- Prepare payroll-related reports and perform regular audits to ensure data integrity.
Benefits Administration:
- Administer employee benefit programs including medical, dental, vision, life insurance, disability, and retirement plans.
- Support open enrollment activities and employee benefits education.
- Serve as a point of contact for employee benefit questions and issues.
- Coordinate with benefit vendors to ensure accurate enrollments and timely issue resolution.
- Maintain accurate benefits records and ensure compliance with applicable regulations.
Employee Engagement:
- Assist in the development and execution of employee engagement initiatives and programs.
- Support employee recognition efforts, wellness initiatives, and company events.
- Analyze employee feedback and recommend improvements to enhance the employee experience.
- Partner with leadership to foster a positive and inclusive workplace culture.
- Support employee communications and culture-building initiatives.
Learning & Development:
- Coordinate employee onboarding and orientation programs.
- Support training initiatives, leadership development programs, and compliance training.
- Maintain training records and learning management system data.
- Assist with identifying employee development opportunities and career growth initiatives.
- Track and report on training participation and effectiveness.
HR Operations & Compliance:
- Maintain accurate employee records and HRIS data.
- Prepare reports, audits, and workforce analytics as needed.
- Ensure compliance with federal, state, and local employment laws and regulations.
- Assist with policy administration and HR process improvements.
- Support onboarding and offboarding activities.
- Participate in HR projects and continuous improvement initiatives.
- Maintain the highest level of confidentiality regarding employee and company information.
Qualifications:
Required
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 7+ years of progressive Human Resources experience.
- Demonstrated experience in:
- Employee relations
- Payroll administration
- Benefits administration
- Employee engagement
- Learning and development
- Strong knowledge of federal and state employment laws and HR best practices.
- Experience using HRIS, payroll systems, and applicant tracking systems.
- Advanced proficiency with Microsoft Office, particularly Excel.
- Exceptional attention to detail and organizational skills.
- Strong verbal and written communication skills.
- Ability to manage multiple priorities while meeting deadlines.
- High level of discretion and ability to maintain confidentiality.
- This role is in office 5 days a week.
Preferred
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
- Experience supporting a multi-site workforce.
- Experience with employee investigations and conflict resolution.
- Experience supporting high-growth organizations.
Success Factors:
The successful candidate will be:
- Highly detail-oriented with a strong focus on accuracy and follow-through.
- Skilled at building trust and credibility with employees and leaders.
- Organized and able to manage multiple projects simultaneously.
- Customer-service focused with a positive and professional approach.
- A collaborative team player who builds strong relationships across the organization.
- Adaptable and comfortable working in a growing, fast-paced environment.
- Comfortable balancing employee relations responsibilities with operational HR functions and recruiting support.
- Committed to delivering an exceptional employee and candidate experience.