Senior Key Account Manager – Public Sector (South Germany) (m/f/d)
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Description
Senior Key Account Manager – Public Sector (South Germany) (m/f/d)
We are looking for a passionate and enthusiastic Senior Key Account Manager to join our Public Sector sales team in Bavaria. In this role, you will be responsible for managing and growing a portfolio of public sector customers, developing trusted relationships, and driving new business opportunities. Working closely with the Inside Account Manager and cross-functional Lenovo teams, you will deliver innovative end-to-end solutions across Lenovo's portfolio of devices, infrastructure, services, and software to help customers address their most complex business challenges.
Responsibilities
- Own and grow a defined portfolio of public sector accounts, taking full responsibility for customer relationships, sales strategy, proposals, pricing, and overall account management.
- Identify, develop, and win new business opportunities, with a strong focus on public tenders and expanding existing customer relationships.
- Understand customers' business objectives and translate their requirements into tailored Lenovo solutions that deliver measurable value.
- Collaborate with internal sales, technical specialists, business partners, and other cross-functional teams to develop winning customer solutions.
- Manage the complete sales cycle, including opportunity development, forecasting, negotiations, order management, and customer satisfaction.
- Build strong relationships with stakeholders at all organizational levels and effectively present Lenovo's value proposition.
- Coordinate internal resources to address customer requirements, resolve challenges, and ensure successful solution delivery.
- Consistently achieve quarterly sales targets while maintaining the highest standards of professionalism, integrity, and customer focus.
Requirements
- 5+ years of successful B2B sales or key account management experience, preferably within the IT or technology industry.
- Proven experience managing public sector customers and participating in public procurement and tender processes is highly desirable.
- Strong understanding of consultative sales methodologies, account planning, and contract negotiations.
- Established business network within the public sector and relevant partner ecosystem is an advantage.
- Solid knowledge of enterprise IT solutions and the ability to position Lenovo's portfolio against competitors.
- Experience working with CRM tools such as Microsoft Dynamics 365, along with strong Microsoft Office skills.
- Excellent communication, presentation, and stakeholder management skills, with the ability to influence decision-makers in a matrix organization.
- Fluent German and English language skills, combined with a proactive, entrepreneurial, and customer-first mindset.
What Lenovo Offers
- A very open and flexible work environment within one of the world's most innovative technology companies.
- Fast decision-making processes with a strong focus on customer success.
- Employee Share Purchase Plan and pension benefits.
- Employee Assistance Program offering health, legal, and financial support.
- Access to Lenovo's internal learning platform and ongoing professional development opportunities.
- Specialized development programs and training based on business needs and nomination.
- Opportunities to join employee resource groups focused on inclusion, well-being, volunteering, sports, and community engagement.
- Premium equipment for your mobile workplace.
- Meal allowance / lunch vouchers.
- JobRad (bike leasing) program.