Senior Operations Manager, Fulfillment Centre
Posted Updated
Description
Our operations help everything to come together at Amazon. As the Senior Operations Manager in a fast-paced and challenging environment, you’ll be the person who knows your area of the business inside out. You’ll own the operational metrics and set the strategy for your area of the business to deliver for our customers and ultimately grow our operations. You’ll also develop a large team and coach and mentor team leaders.
Key job responsibilities
- Monitor operational metrics and business performance
- Contribute to planning the operational budget, considering everything from financial and labour planning
- Protect high standards of operational Health and Safety
- Strategic planning for the next three, six and twelve months, with a particular focus on peak-season planning
- Be accountable for operational leadership by measuring performance, offering feedback, and providing development support
A day in the life
You’ll be based at one of our fulfilment centres. during your time on site you will develop your team and collaborate on operational planning. In this role, you'll lead and motivate a team of leaders while also focusing on long-term goals. That includes creating contingency plans to keep operations running and reduce the impact of possible disruptions, as well as driving initiatives to improve quality, safety and productivity. You'll lead by example on ownership and champion best practice across the business.
About the team
Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.
Key job responsibilities
- Monitor operational metrics and business performance
- Contribute to planning the operational budget, considering everything from financial and labour planning
- Protect high standards of operational Health and Safety
- Strategic planning for the next three, six and twelve months, with a particular focus on peak-season planning
- Be accountable for operational leadership by measuring performance, offering feedback, and providing development support
A day in the life
You’ll be based at one of our fulfilment centres. during your time on site you will develop your team and collaborate on operational planning. In this role, you'll lead and motivate a team of leaders while also focusing on long-term goals. That includes creating contingency plans to keep operations running and reduce the impact of possible disruptions, as well as driving initiatives to improve quality, safety and productivity. You'll lead by example on ownership and champion best practice across the business.
About the team
Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.