Template Designer (33090)

SUMMARY

The Template Designer is responsible for developing and maintaining system templates, document formats, data maps, and automation scripts that support efficient workflows and third-party integrations. This role requires a strong attention to detail, technical proficiency with scripting and XML, and the ability to translate business needs into functional templates. The Template Designer also serves as a key resource for internal teams and stakeholders, providing support and guidance on template functionality and updates.

ESSENTIAL JOB FUNCTIONS

• Independently design and maintain complex system case templates; including forms, custom fields, and workflow configurations based on changing business requirements and operational strategy.
• Build and update document templates using field bookmarks and light scripting to automate content generation.
• Oversee the design and optimization of data maps using XSLT/XML to support data exchange between the system and third-party integrations.
• Develop and maintain advanced scripts (e.g. JavaScript) to calculate dynamic values, automate workflows, and populate document fields.
• Act as the subject matter expert and lead consult to internal stakeholders and teams regarding template functionality, updates, and troubleshooting.
• Create end-user documentation and instructions for software solutions and maintain documentation as system changes dictate.
• Maintain all standards of compliance.
• Provide advice, training and technical support for various projects as required.
• Perform miscellaneous duties as assigned by management.