VP, NBFC RELATIONSHIP

Principal Responsibilities

Customer relationship management at HIFSL NBFC performed through the following tasks:

·Meeting LAS (loan against securities) needs of customers referred by INM Top-tier and Premier teams

·Managing end-to-end customer lifecycle at HIFSL –

o Offering product solutions in line with customer requirements,

o Structuring the loan/collaterals,

o Loan pricing,

o Developing and getting loan proposals approved,

o Onboarding the customer,

o Supporting ongoing transactions and servicing,

o Keeping the customer informed on the loan account, collateral securities etc.

o Meeting relevant policies and procedures and governance standards

o Delivering on expected customer experience standards

Qualifications - External

Qualification Requirement:

·Graduate or a post graduate degree such as MBA or professional qualification like CA

·Relevant working experience/understanding in a front line or business function. Experience in wealth management/capital market, lending products etc. is preferred

·5 years or more of work experience