What Junior IT Support / Help Desk Jobs Ask For
Across 128 open Junior IT Support / Help Desk postings that list skills, the ones mentioned most often are help-desk, networking, microsoft-365.
Updated October 29, 2026
153 open Junior IT Support / Help Desk postings. The percentages below are measured over the 128 of them that list skills at all.
| Skill | Mentioned in |
|---|---|
| help-desk | 39% |
| networking | 31% |
| microsoft-365 | 30% |
| active-directory | 22% |
| cloud | 20% |
| ai | 19% |
| macos | 18% |
| service-desk | 18% |
| azure | 14% |
| intune | 13% |
| itil | 13% |
| vpn | 13% |
| wifi | 13% |
| dns | 13% |
| linux | 11% |
| automation | 10% |
| sharepoint | 10% |
| sql | 10% |
| android | 9% |
| dhcp | 9% |
| jira | 9% |
| entra-id | 8% |
| powershell | 8% |
| servicenow | 8% |
| windows-server | 7% |
| authentication | 6% |
| ios | 6% |
| jamf | 6% |
| python | 6% |
| saas | 6% |
| bash | 5% |
| mcp | 5% |
| mdm | 5% |
| onedrive | 5% |
| slack | 5% |
| ansible | 4% |
| aws | 4% |
| ccna | 4% |
| cisco | 4% |
| cybersecurity | 4% |
"Mentioned in" counts postings that name the skill anywhere — including as a nice-to-have — so treat it as the ceiling, not the bar.
Browse 153 open Junior IT Support / Help Desk jobs →
Across all IT Support / Help Desk levels
Most IT Support / Help Desk postings never state a level. This wider list covers them too.
- microsoft-365 999
- help-desk 848
- cloud 821
- active-directory 755
- networking 743
- service-desk 681
- ai 629
- itil 593
- linux 561
- automation 558
- azure 430
- vpn 430