What Principal Customer Success Jobs Ask For
Across 60 open Principal Customer Success postings that list skills, the ones mentioned most often are ai, saas, analytics.
Updated October 28, 2026
68 open Principal Customer Success postings. The percentages below are measured over the 60 of them that list skills at all.
| Skill | Mentioned in |
|---|---|
| ai | 67% |
| saas | 33% |
| analytics | 28% |
| cloud | 27% |
| program-management | 25% |
| automation | 18% |
| salesforce | 18% |
| ai-enablement | 15% |
| crm | 15% |
| pre-sales | 15% |
| agentic-ai | 13% |
| servicenow | 13% |
| agile | 10% |
| api | 10% |
| data-analytics | 10% |
| gainsight | 10% |
| go-to-market | 10% |
| solution-design | 10% |
| strategic-planning | 10% |
| atlassian | 8% |
| authentication | 8% |
| customer-retention | 8% |
| data-governance | 8% |
| generative-ai | 8% |
| machine-learning | 8% |
| networking | 8% |
| sql | 8% |
| stakeholder-management | 8% |
"Mentioned in" counts postings that name the skill anywhere — including as a nice-to-have — so treat it as the ceiling, not the bar.
Browse 68 open Principal Customer Success jobs →
Across all Customer Success levels
Most Customer Success postings never state a level. This wider list covers them too.
- ai 2,731
- saas 2,421
- crm 1,364
- salesforce 1,336
- cloud 1,090
- automation 1,035
- analytics 939
- api 706
- agentic-ai 544
- stakeholder-management 534
- customer-retention 486
- hubspot 470