Most In-Demand Customer Success Skills
The most in-demand skills for Customer Success roles right now are ai, saas, crm — ranked across 20839 open postings.
Updated October 28, 2026
| # | Skill | Open postings | 30-day growth |
|---|---|---|---|
| 1 | ai | 2,714 | +2,714 |
| 2 | saas | 2,408 | +2,408 |
| 3 | crm | 1,350 | +1,350 |
| 4 | salesforce | 1,318 | +1,318 |
| 5 | cloud | 1,086 | +1,086 |
| 6 | automation | 1,026 | +1,026 |
| 7 | analytics | 932 | +932 |
| 8 | api | 703 | +703 |
| 9 | agentic-ai | 538 | +538 |
| 10 | stakeholder-management | 533 | +533 |
| 11 | customer-retention | 485 | +485 |
| 12 | hubspot | 468 | +468 |
| 13 | sql | 452 | +452 |
| 14 | customer-onboarding | 433 | +433 |
| 15 | gainsight | 394 | +394 |
| 16 | agile | 334 | +334 |
| 17 | process-improvement | 325 | +325 |
| 18 | cybersecurity | 315 | +315 |
| 19 | go-to-market | 292 | +292 |
| 20 | fintech | 286 | +286 |
| 21 | networking | 281 | +281 |
| 22 | pre-sales | 272 | +272 |
| 23 | erp | 270 | +270 |
| 24 | business-development | 268 | +268 |
| 25 | ecommerce | 268 | +268 |
| 26 | machine-learning | 263 | +263 |
| 27 | jira | 259 | +259 |
| 28 | python | 254 | +254 |
| 29 | strategic-planning | 215 | +215 |
| 30 | program-management | 211 | +211 |
| 31 | aws | 204 | +204 |
| 32 | azure | 201 | +201 |
| 33 | slack | 198 | +198 |
| 34 | zoom | 190 | +190 |
| 35 | performance-management | 188 | +188 |
| 36 | gdpr | 186 | +186 |
| 37 | solution-design | 186 | +186 |
| 38 | llm | 184 | +184 |
| 39 | oracle | 176 | +176 |
| 40 | cad | 173 | +173 |